Last Updated: August 30, 2026
This Refund & Cancellation Policy applies to service requests and transactions made through repair-services-center.in, operated by REPAIR-SEVICES-CENTRE.
1. Service Cancellation
Customers may request cancellation of a service appointment by contacting us as soon as possible.
Cancellation requests may be subject to the stage of the service, technician assignment, parts procurement, or any applicable service charges.
2. Rescheduling
Customers may request to reschedule a service appointment.
Rescheduling is subject to technician availability and service-area availability.
We recommend requesting a change as early as possible.
3. Service Charges
If a diagnosis, inspection, visit, or other service has already been performed, applicable charges may not be refundable.
Any applicable charges will depend on the service terms communicated to the customer.
4. Advance Payments
Where an advance payment is required, refund eligibility may depend on whether:
- The service has not yet been performed
- Parts have not already been ordered specifically for the customer
- No applicable cancellation or service charge has been incurred
- The transaction is otherwise eligible for a refund
5. Non-Refundable Situations
A refund may not be available where:
- The requested service has already been completed
- A technician visit or diagnosis has already occurred
- Parts were specially ordered or purchased
- The customer provided incorrect information resulting in service costs
- The customer fails to make the product/device available for the agreed service
- The transaction is otherwise subject to a communicated non-refundable charge
6. Refund Requests
To request a refund, please contact us with:
- Customer name
- Phone number or email used for the booking
- Service/booking details
- Payment or transaction details, where applicable
- Reason for the refund request
We may request additional information to verify the transaction.
7. Refund Processing
Approved refunds will be processed using the applicable payment method or another mutually agreed method.
The time taken for the refund to appear in the customer’s account may depend on the payment provider or financial institution.
8. Failed or Cancelled Transactions
If a payment is deducted but the transaction is not successfully completed, the amount may be automatically reversed by the payment provider.
If the amount does not appear to have been reversed within the applicable processing period, please contact us.
9. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
Any changes will be published on this page.
10. Contact
REPAIR-SEVICES-CENTRE
Director/Owner: Faisal Khan
UDYAM Registration Number: UDYAM-UP-70-0032914
Website: repair-services-center.in
